About these terms

These Terms and Conditions ("Terms") are issued by Chelora Amines ("Chelora Amines", "we", "us" or "our"), a supplier of chemicals and amines to industry across India and overseas.

1. These Terms apply to your use of cheloraamines.com and to every enquiry, quotation, order, sale and delivery of products made by us, unless we agree otherwise in a signed written contract.
2. By using our website, requesting a quotation or placing an order, you agree to these Terms. If you do not agree, please do not use the website or place an order.
3. These Terms override any terms printed on or attached to your purchase order, unless we expressly accept those terms in writing.
4. Our products are supplied for industrial, commercial, laboratory and professional use only, and not for personal or household use.

Definitions

Use of this website

1. The information on this website, including product descriptions, applications, typical properties, charts and city pages, is provided for general guidance only. It is not a specification, a warranty or professional advice.
2. Physical and chemical values shown on the website are typical or approximate values. The binding values for any supply are those on the COA and SDS for that batch.
3. We try to keep the website accurate and up to date, but we do not guarantee that it is complete, error-free or always available.
4. You must not use the website in any unlawful way, attempt to gain unauthorised access to it, introduce malicious code, or copy its content for commercial use without our written permission.
5. Links to third-party websites are provided for convenience. We are not responsible for their content or practices.

Enquiries and quotations

1. Every enquiry should state the full chemical name, CAS number, grade or strength, quantity, packing and delivery location.
2. Each quotation is valid for the period stated on it. Once that period ends, prices and availability must be reconfirmed before an order can be accepted.
3. A quotation is an invitation to order, not an offer that binds us. We may withdraw or revise it at any time before we issue an order confirmation.
4. Minimum order quantities depend on the product, grade and packing, and are stated on the quotation.

Orders and acceptance

1. An order becomes binding only when we issue an order confirmation. Dispatch of products also counts as acceptance.
2. We may decline any order, including where stock is unavailable, required documents are missing, credit limits are exceeded or supply would breach any law.
3. Once confirmed, an order may be changed or cancelled only with our written agreement. You must pay any costs we have already incurred, including procurement, packing, testing and freight.
4. We may deliver an order in instalments. Each instalment is a separate contract, and a problem with one instalment does not entitle you to cancel the rest.

Prices and taxes

1. Prices are in Indian Rupees (INR) unless stated otherwise, and apply to the grade, quantity, packing and delivery terms shown on the quotation.
2. Prices exclude GST and any other applicable taxes, duties and levies, which are charged extra at the prevailing rates. Invoices show the correct HSN code for each product.
3. Freight, insurance, special packaging, testing beyond our standard COA, and handling charges are extra unless the quotation says they are included.
4. If raw material prices, exchange rates, freight costs, taxes or duties change significantly between quotation and dispatch, we may revise the price after telling you. You may then cancel the unshipped part of the order without penalty.

Payment terms

1. Payment is due as stated on the quotation or invoice. Unless agreed otherwise, new buyers pay in full before dispatch.
2. Credit terms are offered at our discretion after a credit review and may be changed or withdrawn at any time.
3. Payments must be made by bank transfer to the account shown on our invoice. We will never ask you to pay into a different account by email alone. Please confirm any change of bank details with us by phone before paying.
4. Overdue amounts may carry interest, as stated on our quotation or invoice, from the due date until payment, and you must reimburse reasonable recovery costs.
5. If any amount is overdue, we may suspend or cancel further deliveries until it is paid in full.
6. Ownership of products stays with us until we receive full payment, even though risk passes to you on delivery.

Delivery and dispatch

1. Delivery dates are estimates. We will try to meet them, but we are not liable for delays caused by carriers, road conditions, permits, weather or other events outside our control.
2. Risk in the products passes to you when they are handed over at the delivery point, or to your nominated carrier if you arrange transport.
3. You must provide safe access, suitable unloading equipment, trained staff and appropriate storage at the delivery point. Unloading is your responsibility unless agreed otherwise.
4. If you fail to accept delivery on the agreed date, we may store the products at your risk and cost, and charge for storage and redelivery.
5. Hazardous products are transported under the applicable dangerous goods rules, which may affect routes, vehicle types and delivery times.

Inspection and claims

Please inspect every delivery on arrival and keep the drums, labels and paperwork until any claim is settled.

1. Claims made after these time limits, or after the products have been used, mixed, processed or repacked, may not be accepted.
2. Quality claims are assessed against the agreed specification and our COA, using mutually agreed test methods. Our retained sample from the batch will be used for comparison.
3. If a claim is accepted, we will, at our option, replace the affected products, issue a credit note or refund the invoice value of the affected quantity.

Specifications and quality

1. Products are supplied to the grade and specification stated in our order confirmation, supported by a COA for each batch.
2. Grades such as Commercial, LR (Laboratory Reagent) and AR (Analytical Reagent) have different specifications. Please confirm the grade suits your use before ordering.
3. Some products may change colour, thicken, crystallise or solidify with temperature or storage time. This is a physical property and not a defect, provided the product still meets its specification.
4. Technical advice, application suggestions and typical data are given in good faith as guidance. You are responsible for testing and deciding whether a product is suitable for your process, formulation or end product.

Packaging and containers

1. Products are supplied in HDPE drums, IBC totes, cylinders, bags or tankers, as stated in the order confirmation, with hazard labelling as required by law.
2. Returnable containers such as cylinders and IBC totes remain our property unless sold to you. They must be returned clean, undamaged and within the period agreed with us, or we may charge their replacement value or a deposit.
3. You must not refill, reuse or repurpose our containers for other substances, and must not remove or cover hazard labels.
4. Disposal of non-returnable packaging is your responsibility and must follow applicable environmental and hazardous waste rules.

Returns and cancellations

1. For safety and quality reasons, chemicals cannot be returned once delivered, except where we accept a claim under section 9 or agree to a return in writing.
2. Approved returns must be in the original sealed packaging, correctly labelled and transported under the applicable dangerous goods rules, at your cost unless the return is due to our error.
3. Products specially procured, packed or made to your requirements cannot be cancelled after order confirmation.
4. We may cancel or suspend an order, without liability, if you breach these Terms, become insolvent, fail to provide required end-use documents, or if supply would breach any law.

Safety, handling and compliance

Many of our products are flammable, corrosive, toxic or hazardous to the environment. By buying from us, you confirm that you:

• Will read and follow the SDS supplied with each product
• Have trained staff, suitable storage, ventilation, protective equipment and emergency arrangements
• Will store, handle, use, transport and dispose of products in line with all applicable laws, including factory, environmental, fire and hazardous chemical rules
• Will pass on the SDS and safety information to anyone you resell or transfer the products to
• Will treat amine-containing effluent and waste properly before disposal

Regulated products and end use

1. Some products are controlled or regulated under Indian or international law, including rules on precursor chemicals, hazardous chemicals and dual-use goods.
2. For such products we may require an end-use declaration, valid licences or registrations, KYC documents and other information before we accept or dispatch an order.
3. You confirm that all products will be used only for lawful purposes, that the information you give us is accurate, and that you will not resell products to any person you know or suspect will misuse them.
4. We may refuse, delay or cancel any order, and may report to authorities where required by law, if we have concerns about the intended use or if documents are incomplete.

Export orders

1. Export orders are supplied on the Incoterms stated in the order confirmation, such as FOB or CIF, which set out when risk and cost pass to you.
2. You are responsible for import licences, permits, duties, taxes and compliance with the laws of the destination country.
3. We prepare export documents for the destination as agreed, and pack products in UN-specification packaging with hazard labels where required.
4. Unless agreed otherwise, export orders are payable in advance or against a confirmed letter of credit.

Warranty and liability

1. We warrant that products will meet the agreed specification at the time of delivery. We give no other warranty, express or implied, including any warranty of fitness for a particular purpose, to the extent permitted by law.
2. This warranty does not cover problems caused by improper storage, handling, mixing, contamination, use outside recommended conditions, or normal ageing after delivery.
3. Your sole remedy for products that do not meet this warranty is, at our option, replacement of the products or a refund or credit of their invoice value.
4. We are not liable for any indirect or consequential loss, including loss of profit, production, business, goodwill or data, however caused.
5. Our total liability for any claim relating to an order is limited to the invoice value of the products concerned in that order.
6. Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnity

You agree to indemnify Chelora Amines against claims, losses, penalties and costs arising from your breach of these Terms, your storage, handling, use, resale or disposal of the products, any inaccurate information or end-use declaration you give us, or your breach of any law.

Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, floods, fire, epidemics, war, riots, strikes, government action, changes in law, shortage of raw materials, failure of suppliers or carriers, transport disruptions and power or network failures. If such an event continues for an extended period, either party may cancel the affected part of the order without liability, and you will pay for products already delivered.

Intellectual property

All content on cheloraamines.com, including text, graphics, animations, layouts, logos and the Chelora Amines name, belongs to us or our licensors. You may view and print pages for your own business use, but you may not copy, republish, modify or use them commercially without our written permission.

Confidentiality and privacy

1. Each party will keep confidential any non-public commercial or technical information received from the other, such as prices, formulations and specifications, and use it only for the purpose of the supply.
2. We use the personal and business information you share with us, such as names, email addresses, phone numbers and company details, to respond to enquiries, process orders, meet legal and tax obligations and keep you informed about your orders.
3. We do not sell your information. We may share it with carriers, banks, auditors and authorities only as needed to supply products or as required by law, and we handle it in line with applicable Indian data protection law.

Governing law and disputes

1. These Terms and every order are governed by the laws of India.
2. The parties will first try to resolve any dispute through good-faith discussion between senior representatives within 30 days.
3. If the dispute is not resolved, it will be subject to the exclusive jurisdiction of the competent courts in India that have jurisdiction over our place of business.

Changes and general terms

1. We may update these Terms from time to time. The version published on this page on the date of your order applies to that order, so please check this page before each new order.
2. If any provision is found invalid or unenforceable, the rest of these Terms continue to apply.
3. If we do not enforce a right at any time, that does not waive our right to enforce it later.
4. You may not transfer your rights or obligations under an order without our written consent.
5. These Terms, together with our quotation and order confirmation, form the entire agreement for each supply.

Contact us

If you have any questions about these Terms, a quotation or an order, please reach us through our contact page. You can also learn more about Chelora Amines.

About these terms

These Terms and Conditions ("Terms") are issued by Chelora Amines ("Chelora Amines", "we", "us" or "our"), a supplier of chemicals and amines to industry across India and overseas.

1. These Terms apply to your use of cheloraamines.com and to every enquiry, quotation, order, sale and delivery of products made by us, unless we agree otherwise in a signed written contract.
2. By using our website, requesting a quotation or placing an order, you agree to these Terms. If you do not agree, please do not use the website or place an order.
3. These Terms override any terms printed on or attached to your purchase order, unless we expressly accept those terms in writing.
4. Our products are supplied for industrial, commercial, laboratory and professional use only, and not for personal or household use.

Definitions

Use of this website

1. The information on this website, including product descriptions, applications, typical properties, charts and city pages, is provided for general guidance only. It is not a specification, a warranty or professional advice.
2. Physical and chemical values shown on the website are typical or approximate values. The binding values for any supply are those on the COA and SDS for that batch.
3. We try to keep the website accurate and up to date, but we do not guarantee that it is complete, error-free or always available.
4. You must not use the website in any unlawful way, attempt to gain unauthorised access to it, introduce malicious code, or copy its content for commercial use without our written permission.
5. Links to third-party websites are provided for convenience. We are not responsible for their content or practices.

Enquiries and quotations

1. Every enquiry should state the full chemical name, CAS number, grade or strength, quantity, packing and delivery location.
2. Each quotation is valid for the period stated on it. Once that period ends, prices and availability must be reconfirmed before an order can be accepted.
3. A quotation is an invitation to order, not an offer that binds us. We may withdraw or revise it at any time before we issue an order confirmation.
4. Minimum order quantities depend on the product, grade and packing, and are stated on the quotation.

Orders and acceptance

1. An order becomes binding only when we issue an order confirmation. Dispatch of products also counts as acceptance.
2. We may decline any order, including where stock is unavailable, required documents are missing, credit limits are exceeded or supply would breach any law.
3. Once confirmed, an order may be changed or cancelled only with our written agreement. You must pay any costs we have already incurred, including procurement, packing, testing and freight.
4. We may deliver an order in instalments. Each instalment is a separate contract, and a problem with one instalment does not entitle you to cancel the rest.

Prices and taxes

1. Prices are in Indian Rupees (INR) unless stated otherwise, and apply to the grade, quantity, packing and delivery terms shown on the quotation.
2. Prices exclude GST and any other applicable taxes, duties and levies, which are charged extra at the prevailing rates. Invoices show the correct HSN code for each product.
3. Freight, insurance, special packaging, testing beyond our standard COA, and handling charges are extra unless the quotation says they are included.
4. If raw material prices, exchange rates, freight costs, taxes or duties change significantly between quotation and dispatch, we may revise the price after telling you. You may then cancel the unshipped part of the order without penalty.

Payment terms

1. Payment is due as stated on the quotation or invoice. Unless agreed otherwise, new buyers pay in full before dispatch.
2. Credit terms are offered at our discretion after a credit review and may be changed or withdrawn at any time.
3. Payments must be made by bank transfer to the account shown on our invoice. We will never ask you to pay into a different account by email alone. Please confirm any change of bank details with us by phone before paying.
4. Overdue amounts may carry interest, as stated on our quotation or invoice, from the due date until payment, and you must reimburse reasonable recovery costs.
5. If any amount is overdue, we may suspend or cancel further deliveries until it is paid in full.
6. Ownership of products stays with us until we receive full payment, even though risk passes to you on delivery.

Delivery and dispatch

1. Delivery dates are estimates. We will try to meet them, but we are not liable for delays caused by carriers, road conditions, permits, weather or other events outside our control.
2. Risk in the products passes to you when they are handed over at the delivery point, or to your nominated carrier if you arrange transport.
3. You must provide safe access, suitable unloading equipment, trained staff and appropriate storage at the delivery point. Unloading is your responsibility unless agreed otherwise.
4. If you fail to accept delivery on the agreed date, we may store the products at your risk and cost, and charge for storage and redelivery.
5. Hazardous products are transported under the applicable dangerous goods rules, which may affect routes, vehicle types and delivery times.

Inspection and claims

Please inspect every delivery on arrival and keep the drums, labels and paperwork until any claim is settled.

1. Claims made after these time limits, or after the products have been used, mixed, processed or repacked, may not be accepted.
2. Quality claims are assessed against the agreed specification and our COA, using mutually agreed test methods. Our retained sample from the batch will be used for comparison.
3. If a claim is accepted, we will, at our option, replace the affected products, issue a credit note or refund the invoice value of the affected quantity.

Specifications and quality

1. Products are supplied to the grade and specification stated in our order confirmation, supported by a COA for each batch.
2. Grades such as Commercial, LR (Laboratory Reagent) and AR (Analytical Reagent) have different specifications. Please confirm the grade suits your use before ordering.
3. Some products may change colour, thicken, crystallise or solidify with temperature or storage time. This is a physical property and not a defect, provided the product still meets its specification.
4. Technical advice, application suggestions and typical data are given in good faith as guidance. You are responsible for testing and deciding whether a product is suitable for your process, formulation or end product.

Packaging and containers

1. Products are supplied in HDPE drums, IBC totes, cylinders, bags or tankers, as stated in the order confirmation, with hazard labelling as required by law.
2. Returnable containers such as cylinders and IBC totes remain our property unless sold to you. They must be returned clean, undamaged and within the period agreed with us, or we may charge their replacement value or a deposit.
3. You must not refill, reuse or repurpose our containers for other substances, and must not remove or cover hazard labels.
4. Disposal of non-returnable packaging is your responsibility and must follow applicable environmental and hazardous waste rules.

Returns and cancellations

1. For safety and quality reasons, chemicals cannot be returned once delivered, except where we accept a claim under section 9 or agree to a return in writing.
2. Approved returns must be in the original sealed packaging, correctly labelled and transported under the applicable dangerous goods rules, at your cost unless the return is due to our error.
3. Products specially procured, packed or made to your requirements cannot be cancelled after order confirmation.
4. We may cancel or suspend an order, without liability, if you breach these Terms, become insolvent, fail to provide required end-use documents, or if supply would breach any law.

Safety, handling and compliance

Many of our products are flammable, corrosive, toxic or hazardous to the environment. By buying from us, you confirm that you:

• Will read and follow the SDS supplied with each product
• Have trained staff, suitable storage, ventilation, protective equipment and emergency arrangements
• Will store, handle, use, transport and dispose of products in line with all applicable laws, including factory, environmental, fire and hazardous chemical rules
• Will pass on the SDS and safety information to anyone you resell or transfer the products to
• Will treat amine-containing effluent and waste properly before disposal

Regulated products and end use

1. Some products are controlled or regulated under Indian or international law, including rules on precursor chemicals, hazardous chemicals and dual-use goods.
2. For such products we may require an end-use declaration, valid licences or registrations, KYC documents and other information before we accept or dispatch an order.
3. You confirm that all products will be used only for lawful purposes, that the information you give us is accurate, and that you will not resell products to any person you know or suspect will misuse them.
4. We may refuse, delay or cancel any order, and may report to authorities where required by law, if we have concerns about the intended use or if documents are incomplete.

Export orders

1. Export orders are supplied on the Incoterms stated in the order confirmation, such as FOB or CIF, which set out when risk and cost pass to you.
2. You are responsible for import licences, permits, duties, taxes and compliance with the laws of the destination country.
3. We prepare export documents for the destination as agreed, and pack products in UN-specification packaging with hazard labels where required.
4. Unless agreed otherwise, export orders are payable in advance or against a confirmed letter of credit.

Warranty and liability

1. We warrant that products will meet the agreed specification at the time of delivery. We give no other warranty, express or implied, including any warranty of fitness for a particular purpose, to the extent permitted by law.
2. This warranty does not cover problems caused by improper storage, handling, mixing, contamination, use outside recommended conditions, or normal ageing after delivery.
3. Your sole remedy for products that do not meet this warranty is, at our option, replacement of the products or a refund or credit of their invoice value.
4. We are not liable for any indirect or consequential loss, including loss of profit, production, business, goodwill or data, however caused.
5. Our total liability for any claim relating to an order is limited to the invoice value of the products concerned in that order.
6. Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnity

You agree to indemnify Chelora Amines against claims, losses, penalties and costs arising from your breach of these Terms, your storage, handling, use, resale or disposal of the products, any inaccurate information or end-use declaration you give us, or your breach of any law.

Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, floods, fire, epidemics, war, riots, strikes, government action, changes in law, shortage of raw materials, failure of suppliers or carriers, transport disruptions and power or network failures. If such an event continues for an extended period, either party may cancel the affected part of the order without liability, and you will pay for products already delivered.

Intellectual property

All content on cheloraamines.com, including text, graphics, animations, layouts, logos and the Chelora Amines name, belongs to us or our licensors. You may view and print pages for your own business use, but you may not copy, republish, modify or use them commercially without our written permission.

Confidentiality and privacy

1. Each party will keep confidential any non-public commercial or technical information received from the other, such as prices, formulations and specifications, and use it only for the purpose of the supply.
2. We use the personal and business information you share with us, such as names, email addresses, phone numbers and company details, to respond to enquiries, process orders, meet legal and tax obligations and keep you informed about your orders.
3. We do not sell your information. We may share it with carriers, banks, auditors and authorities only as needed to supply products or as required by law, and we handle it in line with applicable Indian data protection law.

Governing law and disputes

1. These Terms and every order are governed by the laws of India.
2. The parties will first try to resolve any dispute through good-faith discussion between senior representatives within 30 days.
3. If the dispute is not resolved, it will be subject to the exclusive jurisdiction of the competent courts in India that have jurisdiction over our place of business.

Changes and general terms

1. We may update these Terms from time to time. The version published on this page on the date of your order applies to that order, so please check this page before each new order.
2. If any provision is found invalid or unenforceable, the rest of these Terms continue to apply.
3. If we do not enforce a right at any time, that does not waive our right to enforce it later.
4. You may not transfer your rights or obligations under an order without our written consent.
5. These Terms, together with our quotation and order confirmation, form the entire agreement for each supply.

Contact us

If you have any questions about these Terms, a quotation or an order, please reach us through our contact page. You can also learn more about Chelora Amines.